Frequently asked questions

You can receive Chuna treatment without a booking. Depending on when you arrive and how busy the clinic is that day, you may need to wait.

After the examination, we choose from acupuncture, electroacupuncture, pharmacopuncture, cupping, electronic moxibustion, Chuna and physical therapy (such as ICT and infrared) based on your symptoms.

Yes. Acupuncture, electroacupuncture, cupping, electronic moxibustion and Chuna are covered by National Health Insurance.

It depends on how severe the pain is and how long you have had it. Usually you visit often at first so we can check how your body responds, and as you improve, visits are spaced out to once or twice a week.

You may shower. However, please avoid shared facilities such as swimming pools, public baths and saunas that day. Exercise depends on your symptoms, but is usually fine.

It varies by person, but they usually fade after about 1–3 days. Depending on medication you take, such as for high cholesterol, they may last longer. If you are concerned about marks, let us know during treatment and we will take it into account.

Yes. We prescribe herbal medicine within auto insurance coverage, and you can also receive ICT, acupuncture, pharmacopuncture, cupping, electronic moxibustion, infrared and Chuna treatment on the same basis.

Tests such as MRI and CT are performed at an external radiology clinic. After consultation, if needed, we can issue a referral and connect you with our partner radiology clinic.

No. You can book a hospital of your choice. That hospital decides which tests to do after its own consultation.

If a bodily injury claim (대인접수) has been filed, you can receive treatment without paying yourself, within the range covered by auto insurance.

Yes. We are a designated medical institution for industrial accident insurance. If you were injured at work, please tell us at reception.

If you have been receiving treatment regularly at another hospital or Korean medicine clinic since the accident, you can be treated even if time has passed. It depends on the case, so please contact us for details.

Yes. You can see a Western medicine hospital or clinic on the same day as our clinic.

Our doctor personally reviews your meal photos and weight changes, and gives feedback on your food choices and progress. Please send your meals, weight and questions to our KakaoTalk channel.

Yes. You visit every 2 weeks so we can check your body composition and progress and prepare your next prescription.

Our care centers on Ssokssok-tang, prescribed for your condition. For people who already manage their diet well and need a little more help controlling appetite, we may also prescribe Ssokssok-ppajeong, which is easy to take and costs less.

Only when needed. After the consultation, we check blood sugar, cholesterol and values related to liver and kidney function, and use them for your prescription.

Let us know via KakaoTalk. Our doctor will check your condition and advise on adjusting your dose or coming in for care.

Please tell us the name of the medicine you take or show your prescription. We will check whether they can be taken together.

From the time you are taking it, we help you learn to choose your own meals, and we discuss exercise and body shape management based on your goals and progress.

We recommend booking weight management consultations so there is enough time to talk.

Yes. Ssokssok-ppajeong comes in tablet form. Which form you take is decided through consultation.

Only when needed. After the consultation, we check blood sugar, cholesterol and values related to liver and kidney function, and use them for your prescription.

We prescribe in 2-week portions and adjust the duration while checking how you change. It depends on your goal and condition, so we discuss it at your consultation.

Custom herbal medicine is usually taken 2–3 times a day, 30 minutes to 1 hour after meals. For products such as Gongjindan and Gyeongokgo, follow the instructions provided with them.

Yes. We prescribe after first checking the child's age and condition. We do not simply use an adult dose; we set an amount and method suited to the child.

Please tell us the name of the medicine you take or show your prescription. We will check whether they can be taken together.

Follow the storage instructions on the packaging and those we give you. If you have questions about storage or shelf life after opening, please contact the clinic.

Yes, it can be delivered. A separate delivery fee applies.

Yes, you can. If you are pregnant, may be pregnant or are breastfeeding, please be sure to tell us at your consultation.

No. We explain which items, such as Ssanghwa-tang, Oryeong-san and Samul-tang, are decocted at the clinic and which are supplied by outside makers.

We check the child's age, condition and the product, and advise individually on whether and how much to take.

Yes. There is a separate low-sugar version for people who need to manage blood sugar.

Registration closes at 20:30 on weekdays and at 14:30 on weekends and holidays.

The weekday lunch break is 13:00–14:00. On weekends and holidays we are open without a lunch break.

You can check on Naver Map and Kakao Map.

Yes. If you receive treatment, you can park free for 1 hour.

Through the Silson24 app or website, you can select our clinic and send your treatment documents directly to your insurer without requesting paper copies. Please check coverage with your insurer.